Institutional access, billing, and refund terms for Skylark Digital Assets LLC.
Professional enrollment offers a 14-day trial at $119/month or $1,199/year after the selected trial. Stripe-hosted checkout collects payment details. Institutional access starts at $12,000/year, is application-based, and is paid externally with access granted by issued institutional key.
The selected Professional price is disclosed before checkout and renews automatically after the 14-day trial and each billing period. Cancel before the first billing date or renewal to avoid the next charge. When a payment failure is verified, access may remain available for a seven-day grace period while payment is restored. The exact first billing date is supplied by Stripe when available; otherwise Stripe is the source of truth.
Professional subscription refunds are generally limited to billing errors or applicable-law requirements. The Company does not collect card details outside Stripe-hosted checkout.
Institutional access to Skylark Digital Assets LLC is available to approved partners starting at $12,000 per year. There is no public self-serve Institutional checkout or Institutional free trial.
Access is granted exclusively by issued institutional access key. Each key is assigned to a named individual or organization and may be subject to email binding and session restrictions as configured at issuance.
Payment for institutional membership is handled entirely off-site. Skylark Digital Assets LLC does not operate an online store or payment processor for new or renewal institutional subscriptions.
To inquire about institutional access, billing, or renewal, contact banking@theskylarkframework.com.
Institutional access fees are generally non-refundable. The Company does not guarantee refunds for any reason including change of mind, partial usage, or dissatisfaction with features.
The Company may, at its sole discretion, issue refunds, partial refunds, or account credits on a case-by-case basis, taking into account factors including:
Discretionary refunds or credits issued in one instance do not create an obligation for the Company to issue refunds in future instances.
The Company may deny refund requests in the following circumstances (without limitation):
Refund requests should be submitted to banking@theskylarkframework.com with the following information:
The Company will review requests and respond within a reasonable timeframe. Approval of a refund request is not guaranteed.
If you believe you were charged in error, please contact support promptly.
Nothing in this policy limits any rights you may have under applicable consumer protection or refund laws in your jurisdiction. Where applicable law provides for mandatory refund rights, those rights are not waived by this policy.